1. Introduction

At www.zilalshams.com (hereinafter referred to as “we”), we attach great importance to the protection of user privacy and personal information. This Privacy Policy details how we collect, use, disclose, protect and process your personal information obtained in the process of providing services. Please read and understand the content of this Privacy Policy carefully before using our products or services.

2. Scope of Application

This Privacy Policy applies to all users who visit www.zilalshams.com websites, ervice platforms (hereinafter referred to as “Platform”). By using our Platform, you agree to abide by all the contents of this Privacy Policy.

3. Information Collection

We may collect the following types of information from you:

– Personal information: such as name, gender, age, email address, telephone number, mailing address, etc.;

– Usage data: data about how you use our platform and services, including transaction records, purchase history, product preferences, browsing history, etc.;

– Device information: information about the device you use to access our platform, such as hardware model, operating system, unique device identifier, IP address, etc.

4. Use of Information

The information we collect will be used for the following purposes:

– Provide and improve our products and services;

– Process orders and transactions;

– Answer questions, resolve disputes, and handle complaints;

– Send important service updates, administrative information, or marketing communications (if you have agreed to receive them);

– Conduct market research and analysis;

– Prevent fraud and improve security.

5. Disclosure of Information

We may disclose your information to the following parties:

– Service providers and partners to help complete orders, provide customer service and support, analyze data, etc.;

– Comply with laws, regulations or government requirements, or respond to legitimate requests in legal proceedings;

– In connection with mergers, acquisitions, reorganizations or sales of companies, our user information may be transferred to relevant third parties;

– Protect our rights, property or safety, and the rights, property or safety of our users.

6. Information Protection

We have taken reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction.

7. Cookies and Tracking Technologies

We use Cookies, Web Beacons and other similar tracking technologies to improve your user experience and the quality of our services. These technologies can collect information about you and your preferences so that we can provide personalized services and advertising.

8. Third-party links

Our platform may contain links to third-party websites, applications or services. Please be cautious about these third-party websites because their privacy policies may be different from ours. We are not responsible for the privacy policies or practices of any third-party websites, applications or services.

9. User Rights

You have the right to access, correct or delete your personal information, or limit our use of information. You can also withdraw your consent to our processing of your personal information at any time. Please exercise these rights through our customer service channels.

10. Changes to Privacy Terms

We may update our privacy terms from time to time to reflect changes in our information practices. We will post any important privacy terms changes on our platform and notify you by email (if we have your email address).

11. Contact Us

If you have any questions about this Privacy Policy or require further information, please contact us at:

– Hotline:+971521685266

– Email:[email protected]

By using our Platform, you accept the terms and conditions of this Privacy Policy. We encourage you to review this Privacy Policy periodically for the latest information on how we protect your privacy and personal information.